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Envisioning A Culture For Quality™
An interactive team activity that links culture to product and service quality.
Your customers are telling you. Your bottom line is telling you. And your
Organizational Culture Inventory® (OCI) results just confirmed it. Your
company’s service is substandard—and your culture is part of the problem. But
how do you begin to fix it? What can you do to start redirecting your culture
to one that supports—not stifles—quality service?
Use Envisioning a Culture for Quality to:
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Introduce organizational culture to individual contributors in preparation for
a change program
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Familiarize participants with culture and its critical impact on outcomes such
as product and service quality
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Teach the behaviors needed to move service levels from “substandard” to
“superior”
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Enhance problem-solving and decision-making effectiveness by teaching your
people task (rational) and people (interpersonal) skills involved in successful
teamwork
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Information
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Upon receipt of your price quote request, Human Synergistics will promptly respond to your inquiry.
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 Organizational
Culture Inventory (OCI)
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